As we settle into the “new normal”, it has become more important that we talk with and listen to each other. In the past months many of us have found keeping our work and private lives separate a big challenge, particularly those without a dedicated home office. Achieving the correct balance between work and leisure activities has been tough. How has this impacted our communication structures?
“More value is now placed on empathy and interest in others,” says Dr. Monika V. Kronbügel (PhD.), CEO of Global DiVision. Asking how coworkers’ families are doing is currently just as important as showing understanding, consideration, and empathy. Simply saying “No problem, I know the feeling,” can be a help in itself. Allowing individuals to take care of urgent personal problems immediately and telling them that these issues take precedence can also help. Such communicative bridges are crucial for a positive, motivating working environment.