You don’t need to put on a big show to show your appreciation. In fact, it is often the small things that let the other person know that you value them. They include holding the door open; letting the other person go first; passing something over – the list is endless.

You are waiting for the elevator with a client. Who gets in first?

When getting in and out of the elevator, you should always let your client go first. If an employee is already riding it, then greet them with a nod of the head and a brief “Hello” before turning back to your client. Don’t be afraid to engage in a conversation to pass the time – not doing so can result in an uncomfortable silence.