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So far Klaudia Kelleh has created 70 blog entries.

26/01/2021 | Business Etiquette – The Art of Arguing Part 2

By |2021-01-26T10:40:50+01:00January 26th, 2021|Newsletter ENG|

We’ve all been there. It starts out as a harmless conversation until your viewpoints no longer match. The atmosphere becomes tense and it is hard to bite your tongue. No matter whether a separation discussion or a debate on COVID-19, an argument is then often inevitable. So how can you defuse the situation? How can you stay true to your principles of respect, equality, and empathy when the going gets tough? This month we provide another five valuable tips on how to handle arguments and keep your cool in conflict situations.

6. Arguing requires you to take a position
In an argument diverging positions are often an expression of dynamics that we consider useful to achieve our goals. Don’t insist on disproving the other person’s position but instead ask yourself what lies behind your own, because…

7. Arguing is about vested interests
… generally the answer will be vested interests. In the final instance your goal is to realize those interests. The more transparent these interests are for all participants, the greater the probability that the argument will open up new options.
Our advice? Ask the person you are arguing with why they are making their demands. This will make things a lot clearer and easier to understand.

8. Arguing requires the right words
It isn’t always easy to find the right tone and words during an argument. Even if you are convinced that you are doing everything right, it doesn’t necessarily mean that the other person will understand things the way you mean them. It is worth asking the other person what message they heard. Consider whether this corresponds with the one you wanted to convey, either consciously or subconsciously. Remain interested, engaged, and polite.

9. Arguing requires a structure
Another important aspect is the time and location of the conflict situation. Where you are can often directly impact a discussion. If you feel that things could develop into an argument, make sure that everyone who could contribute to a solution is present.

10. Arguing can strengthen your mindset
Few situations demonstrate as clearly exactly where we currently are in our personal development as an argument. If you can use conflicts and crises to further exploit your own personal potential for development, then you will always gain from an argument.

Our conclusion:
Try to take up the challenge of engaging in conflict, while treating the other person with respect and as an equal. Only be doing so will you be able to find a solution. And should it not be possible to arrive at a peaceful resolution, then seek help. Whether personal or business-related, mediation is a good option for resolving arguments.

19/01/2021 | Going Beyond Cost-Conscious Operations

By |2021-01-28T11:33:33+01:00January 19th, 2021|Newsletter ENG|

Bosses of major German businesses are between a rock and a hard place. They need to hold onto their money because the economy is still in crisis due to the pandemic. However, China watchers will also be aware that the next upturn is already on the horizon. The vaccines that are now being rolled out will also significantly soften the pandemic’s impact. So, should companies spend money now to be ready for a bright future?

Leading German consulting companies are agreed that the answer to this is a clear “Yes!” If you want to survive, you must invest now. At present there are numerous opportunities for companies to grow, either in their own markets or by expanding their product offerings. The overheated personnel situation of recent years, when it was difficult to recruit specialist staff in order to expand new capacity, has abruptly cooled down. If you are brave enough to invest now, you can make cheap purchases.

This also – or in particular – applies to digitization initiatives. Speedy acquisitions of struggling start-ups with solid fundamental ideas combined with the hiring of digital talents can pay off later. The same applies to purchasing of digital tools and targeted investment in technology. In addition to this, there also investments that cost hardly anything but are require a lot of time. Serious research into and consideration of the new requirements of client bases that are undergoing change, whether B2B or B2C, is advisable. Companies that identify changed requirements and carry out corresponding restructuring in the coming months will have made the best of the involuntary break and be able to resume operations with new strength and focus.

Fast, efficient reactions – this way please …

12/01/2021 | New Retail Channels

By |2021-01-28T11:33:11+01:00January 12th, 2021|Newsletter ENG|

For the longest time classic fashion retailers were reluctant to engage with all-powerful competitors such as Zalando or About You. At the latest since the corona pandemic cooperation with such online platforms has, however, become interesting. Thousands of boutiques are now selling their garments via Zalando and similar companies. With comparatively little effort they were able to keep pace with the competition when bricks and mortar stores were forced to close. And it is very unlikely that such businesses will withdraw from this new-found digital territory when the pandemic ends.

The fashion industry is not alone as regards this process. “Medium-size companies have initiated a transformation,” says Dr. Monika V. Kronbügel (PhD.), CEO of Global DiVision. Many of them have long since digitized individual processes. But many others, particularly family-operated businesses, were apprehensive about implementing a genuine digital transformation of their business models. A representative survey commissioned by the DZ Bank now reveals that many interviewees are ready to alter their corporate DNA via digitization and to invest in the future.

Some 20 percent of the businesses surveyed want to restructure their manufacturing processes and business models in the long term. This applies across all industries and company sizes. According to the study, just under 40 percent of medium-size companies are increasing their investment in digitization, new technologies, and artificial intelligence. In the case of companies with a turnover exceeding 50 million euros over half have such plans.

We can accompany you through your digital transformation …

05/01/2021 | Innovation Through Disruption

By |2021-01-28T11:32:35+01:00January 5th, 2021|Newsletter ENG|

The garment industry is a great example of just how many opportunities disruption can present. WWII resulted in women taking control of factories. This circumstance changed the industry in the long term as well as coincidentally ensuring that pants also became must-haves for women. Clothing sizes also originate from this period, as soldiers had to be measured for their uniforms. Last but not least, the groundbreaking invention of the Internet resulted in changes in all processes. But how is the current situation impacting the garment industry?

“Unlike the corona pandemic, disruptive elements such as the resale market, various sustainability movements, and the continuously increasing demand for transparency in production and supply chains are organic industry developments,” says Dr. Monika V. Kronbügel (PhD.), CEO of Global DiVision. “The current situation has interrupted, or at least disrupted, all routines and learned production processes.”

The crisis that has hit the entire economy initially resulted in slumps in sales in the garment industry that even online retailers were only able to partially compensate for. Nevertheless, the pandemic has further driven digitization in the industry. Retail in particular shows that specialization, emotionalization, and community building are crucial to surviving crisis periods. For example, notions stores still exist today but now focus on home sewers and fashion students. Key in this regard is having the courage to experiment, to think outside the box, and to challenge the foundations of your own business model and brand.

“Our sales seasons now have a different rhythm and we have transitioned to more efficient, global just-in-time production, local manufacturing, expansion of IT infrastructures, teleworking for employees, and digital fashion weeks and showrooms,” says a Global DiVision client from the garment industry.

Talk to us – together we can successfully disrupt your company…

29/12/2020 | 2021!

By |2020-11-30T19:07:55+01:00December 29th, 2020|Newsletter ENG|

A turbulent year with many highs and lows lies behind us. We have learned, restructured, and renewed many things. It’s now time to look to the future. We wish you, our esteemed clients, friends, and readers, much motivation, strength, success, and, most of all, health for the coming year.

21/12/2020 | Have A Relaxing Christmas Holiday!

By |2020-11-30T19:01:34+01:00December 21st, 2020|Newsletter ENG|

In three days’ time we will once again be celebrating the festival of love. Without a doubt, things will be different than in the previous years, however every change can also represent an opportunity for new, positive experiences. Just like always Christmas is one of the predictable things in life and this year will provide us with more hope and optimism than usual. No matter whether we celebrate it as a religious festival or not, this year we will all have something in common and this connection could be a very positive thing.

We wish you a peaceful and harmonious Christmas holiday. Stay healthy!

The Global Division team will also be celebrating and looking forward to the new year. Our offices will be closed from December 21 and we will be back at your service on January 5!

15/12/2020 | Business Etiquette – The Art of Arguing Part 1

By |2020-12-15T09:27:15+01:00December 15th, 2020|Newsletter ENG|

We’ve all been there. Our opinion is completely different to the other person’s. It could be a discussion on COVID-19; a separation; or at work. If the discussion atmosphere then becomes tense, an argument is usually unavoidable. When we feel pressurized, our principles of respect, equality, and empathy can go out the window. So what are the options when the situation takes a turn for the worse and you’re forced to bite your tongue harder and harder? This month we provide five valuable tips on how to handle arguments and keep your cool in conflict situations, followed by another five next month.

1. Arguing is human
Arguing is a basic fact of life. Seeing conflict situations as something normal can make them feel less dramatic, allowing you to keep your cool.

2. Arguing makes us human
Oftentimes, our feelings are our own worst enemies in conflict situations. So it can be helpful to hit the “stop” button and take a moment to reflect on what feelings the current situation is generating. A separation discussion can, for example, bring up memories of negative past experiences or existential fears about the future.

3. Arguing unites people
This sounds strange but is a fact, since every conflict involves an exchange of deep emotions. No matter whether fear, sorrow, or anger, always remember that the other person also has feelings and is probably hurting just as bad as you are.

4. Arguing can put relationships at risk
Whether an argument makes a relationship stronger or possibly even destroys it, depends on how you argue. Always bear in mind how important the other person is to you. Try to remain respectful even when arguing.

5. Arguing can escalate
Every argument also has the potential to resolve issues. Don’t wait until things become so bad that there is no longer any way back.

08/12/2020 | The Relaxation Paradox – How Employees Can Boost Their Well-Being

By |2020-11-30T18:52:50+01:00December 8th, 2020|Newsletter ENG|

Does this sound familiar? Your workload is heavy and requires a lot of concentration and energy. Your working day is characterized by fast processes and lots of change. But even when your heavier workload allows it, you can’t seem to switch off after work; on the weekend; or on vacation. Thoughts keep going round your head and it’s been a while since you slept well. So how can you get off the treadmill?

“It’s no surprise that successful regeneration during work-free time is primarily dependent on the company’s culture. There are, however, also many things that employees can do to improve their situation,” says Dr. Monika V. Kronbügel, CEO of Global DiVision.

Micro Breaks
In addition to formally regulated breaks, allow yourself short time-outs during which you move around; have brief informal conversations; or simply look out the window. Cancelled meetings or long rail journeys can also be used as opportunities to take a break.

After Work
Even if your after-work leisure time is restricted due to overtime; commuting; or family commitments, you should still try to create regular short time-outs for yourself. They could take the form of a short jog; reading a book; or doing a relaxation or mindfulness exercise.

Avoid leisure stress on the weekend. If time allows, you can, of course, do as many activities as you want. Sometimes, though, simply doing nothing is a more helpful way to “come down”.

Studies show that oftentimes the positive effect of a long vacation fades away quickly. Taking more but shorter vacations can be more effective.

If you have the time, get out into nature. This has a proven positive effect on concentration and mood. A lunch-time walk in the park or a forest hike on the weekend can often work miracles.

Talk to us about mental relaxation…

01/12/2020 | The Relaxation Paradox – How Companies Can Support Their Employees

By |2020-11-30T18:27:20+01:00December 1st, 2020|Newsletter ENG|

Every company that implements modern forms of work wants them to result in faster, more productive, more innovative working. It is, however, often the case that this also requires greater mental presence and flexibility from the employees. “A well-balanced culture of relaxation can be the solution to reconciling the wish and the reality,” says Dr. Monika V. Kronbügel, CEO of Global DiVision. But how exactly does this work?

The implementation of essential relaxation phases is often a real challenge. The heavier your workload, the harder it is to regenerate in your leisure time – a paradox. The good news is that companies can assist their employees with regeneration, thus improving their work performance. “Innovative forms of work can only be successful if staff perceive them as something positive,” continues Dr. Monika V. Kronbügel. “This means, for example, that a heavier workload should only be temporary because it can otherwise result in negative feelings and overwork.”

Micro-breaks in addition to lunch breaks; short vacations; work-free leisure time; or mindfulness are important instruments in this regard. Companies can offer their employees active assistance to relax, for example by providing quiet areas in the work environment; exercise programs during breaks; opportunities to play games such as table football or table tennis; or by making relaxation a concrete element of their corporate culture. The prerequisite for such measures is, however, always the recognition that efficient working and relaxation are not contradictions but instead are both part of the same process. It has been proven that this results in increased productivity and a better working atmosphere in the long term.

Talk to us about mental relaxation…

24/11/2020 | Business Etiquette: The Eternal Question

By |2020-11-02T19:59:20+01:00November 24th, 2020|Newsletter ENG|

When it comes to giving tips, many of you will notice in the coming weeks that the festive season is in full swing. Babysitters, newspaper boys, or domestic helpers all seem to be waiting to see what you will give. There is, however, no obligation to distribute money to everyone who comes your way!

At the Personal Level
Your babysitter, newspaper boy, janitor, hairdresser, mailman, domestic help, or masseur, for example, will appreciate a small gift if they have provided you with good service throughout the year.

What to Look Out For
Be sure to contact your city council before you make a cash gift to your garbage men – there are regional variations concerning how large the tip should be and whether it can be accepted. Supervisors also frown upon gifts in the form of alcohol.
Do not go overboard on tips for mailmen and parcel carriers. A good option is to give a sum equivalent to half of what a man’s haircut at a salon would cost. Your domestic help should, in contrast, be given the equivalent of one week’s wages.
Have you ever considered that giving a cash tip to the personnel at your doctor’s office could be viewed as an attempt to bribe them into making your wait shorter? Small gifts such as good-quality coffee for the communal kitchen or home-baked cookies are a better option.

Office Protocol
In recent years the business world has seen the flood of premium wines, hampers, and bakery products that used to be given dry up. Many companies now prefer to make a donation equivalent to the sum they would have spent. Instead, they send out seasonal cards that include details on the charitable cause they have supported.
It is, however, also a sad fact of life that many companies are expected to make seasonal gifts as a kind of payment for good service. Should you, for example, neglect to present a gift to your janitor, he may make you wait longer next year. In this context it is a good idea to remain true to your principles. Only make cash or material gifts if you were happy with the service you received and want to express your gratitude – not in advance.

Gifts for the Boss
Monetary gifts for the boss are taboo. Instead make a small seasonal gift as a stylish way of expressing thanks among equals.

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