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12/02/2019 | It’s All About the Right Attitude!

By |2019-02-11T10:02:54+00:00February 12th, 2019|Allgemein|

Frequent attempts have been made to improve corporate management with the help of tools; codes of conduct; or systematic processes. The current buzzword is “Management 3.0”, which many experts view as the holy grail of management.

In reality, this concept is a mix of familiar tools that have been updated, revised, and repackaged. Not bad – but is it really the ultimate solution? Can such a collection of tools and systematic processes make the difference between a good and a mediocre executive? Remember the old adage “A fool with a tool stays a fool”.

What management needs first and foremost is brains – not tools! Management leadership is all about attitude and character. Employees would never judge their boss on the basis of the methods he or she uses – their criteria are his or her attitude; way of interacting; and character. No football coach was ever fired because he was using the wrong methods. The reason usually given is “He was unable to engage with the team”, which can generally be translated as “The team didn’t like his personality, attitude, or character”. The outcome is that the team “plays against the coach”. Until the latter is replaced.

There are no reliable studies to confirm that specific leadership styles are more successful than others. What can, however, be proven is that corporate success is dependent on the integrity of its leading executives. So, attitude not tools.

Managers who want to be successful should not reach for their tool boxes and the wide range of methods, techniques, and systems they contain – this will only annoy their employees, instead of getting through to them. Instead, managers should begin by taking a look at themselves and, where necessary, identifying and correcting their attitude and relationship with their team. The players will be grateful and respond by achieving one success after another.

Leadership and Management Today

05/02/2019 | Thinking Outside the Box…

By |2019-02-07T13:58:22+00:00February 5th, 2019|Allgemein|

For more than 20 years, the economy has preferred the type of employees whose education and diplomas fitted the desired position exactly. The way it looks, this trend is currently turning around!

“It’s about time, and we see this absolutely positively,” says Dr. Monika V. Kronbügel (PhD.). Together with her team from Global DiVision, she has recently refilled the ranks of production line managers of a customer in the beverage industry. Now, women and men work there who have been recruited from the most varied industries, among them automotive, plastic technology and machine construction.

The bottom line is that an outstanding, agile team has been assembled whose desire for change and innovation has already shown the willingness to peer far outside the box, when it comes to looking for a new job. “That doesn’t happen without changes in the stuck-in-its-ways recruiting structure that many companies established back at the beginning of the 90s,” says the CEO further. “And it wouldn’t have happened without the openness of our customer to choose its applicants very differently than previously.” 

The choice is yours!  

29/01/2019 | Dictionary of Business Etiquette: The Business Card – An Unknown Entity

By |2019-01-29T09:39:11+00:00January 29th, 2019|Allgemein|

The Business Card

So you think you know everything there is to know about how to use business cards? Think again! As with most other cultural rituals, what is the norm differs widely around the world.

Here in Germany it is traditional to present your business card before a meeting begins. This ensures that other participants know how your name is spelt and helps them to remember it.

On no account should a business card be damaged in any way. The recipient will take a quick look at the card before putting it away and perhaps later entering the details into his or her digital address book.

Business Cards in Other Countries

What is considered “correct” in Germany can be an embarrassing mistake elsewhere. Exchanging business cards in China and Japan, for example, is almost a ceremonial act. Always use both hands when presenting your business card to the other person. The printed side should face upwards so that it can be read immediately. Be sure to use high-quality business cards and, when receiving cards, place them on the table in front of you. Don’t put them away until the meeting has ended. On NO ACCOUNT should you make notes on business cards. This is viewed as highly disrespectful.

22/01/2019 | A Spanner in the Works

By |2019-01-31T10:17:45+00:00January 22nd, 2019|Allgemein|

If everyone uses his own components, it will never result in a vehicle that works. This not very effective way of working did not actually become a risk at the automotive subcontractor, but it mainly paralyzed the innovation potential in the company. What can help in such stages of a company’s development?

“The customer actually implemented the latest communications resources and network tools,” reports CEO Dr. Monika V. Kronbügel (PhD.) from the analysis with which Global DiVision entered the project. “However, the flow of information between the individual departments and divisions was at a standstill.” The fact that such a flaw was able to creep in almost undetected was blamed on the business success. “The numbers added up, so there was no obvious reason to think about corrections.”

But, a closer look made it clear: The teams in the company were always going in their own directions when they didn’t absolutely have to work together. As a result, they knew almost nothing about the work next to them which, at the end of the day, did cost money and opportunities.

The GDIC team began with a series of workshops to make adjustments. “Together with the fundamental mind-set of the employees and the management, we changed the communication structures.” Instead of a workday with blinkers, there is now openness for new things. After the renaissance of the company pyramid, specialists sit at the interfaces and generalists are in the management. “That didn’t happen overnight, of course,” reports Dr. Monika V. Kronbügel (PhD.) further. In close collaboration with the company management, Global DiVision declared the objective to put thinking together, learning, fabricating and implementing in the guiding principles. In the meantime, networked and cross-department further training are in practice and: “In the future the person who knows many other sectors instead of only his own product will be successful.”

So, everything will be OK for the future

15/01/2019 | “Put Your Own House in Order”…

By |2019-01-29T13:47:16+00:00January 15th, 2019|Allgemein|

…before criticizing others is a well-known adage in English. This time-honored, universal piece of wisdom is one that comes to mind when we hear leaders of the German business sector complaining about the young generation’s poor standard of education. Many managers are increasingly focusing on digitization requirements, criticizing how “outdated” and “technologically far behind” young school and college graduates’ standard of education is.
There is no doubt that the German school and education system could be improved in many ways. When it comes to digitization, however, these captains of industry are wrong to put the blame on the public school system.

Digitization has developed such a dynamic and reached such a degree of specialization in the various sectors of the economy that a satisfactory level of training can only be ensured when it is provided internally by companies themselves.

So, anyone who is worrying today about finding good personnel for tomorrow should also be considering their own in-house training and further training programs. In future such issues will increasingly become a “matter for the bosses” and be crucial to market success.

So get busy tidying up your house – before your neighbors overtake you!!

Prepare your company together with Global DiVision

08/01/2019 | In the Middle of Things…

By |2019-01-31T10:15:37+00:00January 8th, 2019|Allgemein|

What position does someone have who has pressure from all sides? Right, he works in middle level management. What sounds like a nice deviation from the daily craziness far away from the stress curve, has now also created tension with the consultant team of Global DiVision.

“In our analyses, we have never met such frequent bad moods, lack of motivation, criticism from the team and health problems, ” says CEO Dr. Monika V. Kronbügel (PhD.), because “from the perspective of their superiors as well as from the perspective of subordinates, middle level managers are initially considered to be responsible for everything.” It’s no wonder then that your health “takes a hike” if you no longer enjoy your work. “That’s the reason we need something motivating for our managers at the middle level, ” was the request of the customer in the glass industry where the complaining could already be heard in the entire company.

Because the GDIC team was not really surprised by this, as a first step, nobody looked for incentive trips and gold watches. The analysis with the foreseeable result was therefore also completed relatively quickly: None of the parties in question aimed to expand method expertise in management. The middle level managers were much more worried about the consequences of their own incorrect decisions and of plain and simply failing in the daily routine. “Such fears are, however, subjective but must still be dispelled very quickly,” knows Udo Keller, one of the coaches in the Global DiVision team.

Here is a comment by an employee after the consultant team took care of personality development and stress management at the management level: “Now that our boss talks to us about the issues more openly, we have better team dynamics, a new feeling of togetherness and, according to controlling, better results as well.”

Do you also want to have fun again at the middle level?

25/12/2018 | This week we wish…

By |2019-01-16T11:40:10+00:00December 25th, 2018|Allgemein|

… our newsletter subscribers, clients, employees, friends, and everyone around the world a Happy New Year, Frohes Neues Jahr, Gott nytt år, Eftychisméno to néo étos, ¡Próspero Año Nuevo, Szczęśliwego nowego roku, S Novym Godom, Felice Anno Nuovo, Bonne nouvelle année!

Whether 2018 was a good year is most probably a matter of opinion. It was certainly eventful, dramatic and turbulent.

No matter how the past year has been for you personally – you can be sure that the new one will be better! With this in mind, we wish you a happy New Year and that it will bring you all the best!

18/12/2018 | Business Etiquette: The Right Way to Refuse a Gift

By |2019-01-16T11:36:29+00:00December 18th, 2018|Allgemein|

Germans like to say that small gifts maintain friendships – and annual turnover. Deciding when a gift is inappropriate is a matter for either corporate compliance rules or, if none are in place, the employee him- or herself.

Refusing a gift can result in the giver also feeling rejected. Returning a gift that includes thanks for a good business year and expresses the hope that the relationship will continue without a comment sends a clear message.

You may, of course, refuse a gift if you feel that it is inappropriate or are worried that it could lead to suspicion of taking personal advantage. On no account, however, should you do so without providing a corresponding explanation. Clarify your reasons for rejecting the gift and refer either to your company’s rules in this regard or put the blame on yourself – for example that you don’t feel comfortable accepting a gift of this value.

An elegant solution that can satisfy all concerned can be donating it to the company tombola or auction. Many companies collect all the gifts they receive and use them to offer a tombola at the Christmas party that all the employees can participate in. The givers are informed about this decision and, of course, are also sent a letter of thanks.

Alternatively, particularly valuable gifts can be auctioned off, with the proceeds donated to charity. In this case, the sender should also be included, possibly even mentioned at the auction, and sent a letter of thanks.

This enables you to clearly express your appreciation of the “donor” while simultaneously avoiding any accusations of taking personal advantage.

11/12/2018 | From Supplier to Product Expert

By |2019-01-29T13:53:20+00:00December 11th, 2018|Allgemein|

Until now, it was mainly necessary to know what you were selling. Now, you also have to find out exactly to whom. A Global DiVision customer from the metal processing industry recognized this and gave his sales departments a booster shot of suitable sales strategies. The coaching sessions show ways to be able to present industry solutions that are as perfect as possible in cooperation with one’s own customers.

“This approach is absolutely constructive,” praises CEO Dr. Monika V. Kronbügel (PhD.). “It doesn’t make any difference to a fan whether it is ventilating a factory hall or a movie theatre. It does make a difference to the technician when he is planning applications for different industry sectors and applications.” The company’s own sales force and reselling specialists are adjusting to this. First of all, the exact needs and requirements profile of the end customers are analyzed before the sales departments tackle the work together. “They arrive as experts and no longer as suppliers of individual components.”

Is this approach really effective, although it involves so much preparation time? “Absolutely,” assures Dr. Monika V. Kronbügel (PhD.). “We made the manufacturers and their customers into partners who develop their common market with a unique selling proposition.” That can already be seen by the improved sales figures and satisfaction of the users. “You see, an information exchange is no longer a one-way street. The things expected of products when they are in use now end up in development with a much more exact requirements profile.”

And that is how it is done with Global DiVision

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