27/10/2020 | Business Etiquette: Not Just Polite but Also Essential – Social Distancing
Current cases demonstrate that even people who are not categorized as being in a corona risk group can still fall ill, possibly suffering with long-term health issues as a result. Even if we aren’t always aware of this, respect and warm-heartedness can ensure that we show consideration for people who are at greater risk of becoming sick. In such [...]
20/10/2020 | Do We Need Diversity Training?
“So, where are you from?” At first glance the question seems to be harmless and show interest. In contrast, the question “Yes, but where are you really from?” is almost always inappropriate because it is generally directed at individuals who aren’t considered to look “German”. “Questions of this kind imply that the individual doesn’t belong,” explains expert Dr. Monika [...]
13/10/2020 | Management or Leadership – The Small but Important Difference
Sooner or later artificial intelligence (AI) will become part of our working world. The key question is what areas it will affect. AI can solve, control, and analyze definable problems. In the long term, managers whose positions are based on these skills could become superfluous. Leadership, in contrast, cannot be automated. Employees whose work is not limited solely to [...]
06/10/2020 | Recruiting in the COVID-19 Era
Companies that present themselves to young workers as reliable and safe employers despite the corona virus are ensuring the survival of the talent pool beyond 2020. But how can such recruiting goals be reconciled with budget cuts and hiring freezes? And how are companies handling such conflicts of interest? “HR strategy has changed on a number of levels. Firstly, [...]
29/09/2020 | Business Etiquette – Communication and Video Calls
Computer on; browser or app up and running; and you’re ready for business! This is what many of us think before beginning a video call. There are, however, a number of things you need to take into account to ensure that virtual meetings go smoothly. Firstly you must choose a location without background noise and no distracting pictures or [...]
22/09/2020 | Don’t Be Afraid of Losing Control!
Since corona, home offices and remote working have become an involuntary reality for many companies and could soon even become normality. Dr. Monika V. Kronbügel (PhD.), CEO of Global DiVision, forecasts that in five years’ time at the latest companies that are not offering working from home as a standard will have difficulties finding employees. As is so often [...]
15/09/2020 | Why Breaks Are So Valuable
As the ancient Roman poet Ovid already knew, “What is without periods of rest will not endure.” Nevertheless, in our working world - and in Germany in particular - taking a break is an issue that always provokes heated debate. The reality is that breaks are essential to maintain the ability to work. Employees who fail to take breaks [...]
08/09/2020 | Why Travel Long Distances?
Up until a few months ago making a journey that was hundreds of kilometers long for one single meeting was not uncommon in our working world. Today it is also possible to handle almost every issue that is important for successful working via Zoom, Skype, or teams – as was already the case pre-corona. “The high level of willingness [...]
01/09/2020 | Balancing Job and Family
Some phases of our lives are particularly challenging. It isn’t always easy to achieve a good balance between job, career, relationship, and having a family. Dr. Monika V. Kronbügel (PhD.), CEO of Global DiVision, knows that many women would like to work more hours, while men would prefer to spend less time in the office. Mothers are often hesitant [...]
25/08/2020 | Business Etiquette – Business Meals
Inviting customers to dinner seems the most normal thing in the world. But what are the key factors to ensure the event is a success? Unlike many other situations, this is one where the host should be dominant. When you arrive at the restaurant, you should go ahead so that you can hold the door for your customers. Once [...]
18/08/2020 | Added Value for Employees and Companies
In the past months companies of all sizes have undergone a crash course that has taught them that established business structures aren’t always a good fit with customers’ actual needs. The corona era has thrown up fundamental questions: • What products and services do we offer? • How can we develop them and who do we need to do [...]
11/08/2020 | Embrace Empathy!
As we settle into the “new normal”, it has become more important that we talk with and listen to each other. In the past months many of us have found keeping our work and private lives separate a big challenge, particularly those without a dedicated home office. Achieving the correct balance between work and leisure activities has been tough. [...]
04/08/2020 | Back To “Business as Usual”?
Now that everyone is back in their offices and meeting rooms there is a temptation for companies to allow old habits to creep back. It wasn’t so long ago that we were all talking about the advantages of flexible workplaces and self-organized teams. There was a general consensus that offices weren’t the only places where employees could work productively. [...]
28/07/2020 | Business Etiquette – The Right Attitude. No-One’s Perfect
What does it take to become an internationally successful professional? It is tempting to believe that only those who are perfectly acquainted with another country’s business etiquette can behave appropriately. However, approaching this challenge too pedantically runs the risk of overlooking the truly important aspects of communicating with international business partners. To experience greater diversity and learn new things, [...]
21/07/2020 | Why The Customer Is Only King in the Retail Sector
Today, deciding who we would prefer to buy from is primarily dependent on where we plan to shop. When it comes to the Net, distance selling specialists such as the Otto Group, Zalando, and – first and foremost – Amazon are the frontrunners. So how should retailers respond to such ever increasing online competition? The answer is clear – [...]
14/07/2020 | Why Consulting Can also Be Good for Consultants
Who wouldn’t want a flexible working hours model that allows them to achieve a good work-life balance? While most employees would consider this a dream come true, management consultants appear to consider it unattractive. Why is that? “To begin with, we should be aware that this is a management issue,” explains Dr. Monika V. Kronbügel (PhD.), CEO of Global [...]
07/07/2020 | What’s up Diversity? Part 3/3 – Developing Your Team
In Parts 1 and 2 of our series we focused on selecting employees and management. In Part 3 we provide inspiration for developing your team in a way that allows you to promote success by exploiting diversity. Fair performance assessments; equal access to top-level projects; promotions; and salary increases based on employees’ actual merit are key to a team’s [...]
30/06/2020 | Business Etiquette: Mind your distance in intercultural encounters
Picture yourself in the waiting line at the airport, sitting in the narrow seats of an aircraft, when talking to a stranger, or when meeting somebody in the street by coincidence. You want to be mindful with being too close to the other person. You don’t make any friends at all if you are stepping into their personal space. [...]
23/06/2020 | What’s up Diversity? Part 2/3 – Stay Fair Every Day
Last week we focused on selecting employees and assembling teams. Today we are taking a look at how companies can successfully implement diversity in their day-to-day dealings -for example regarding employee and manager behavior or when assigning tasks. “Companies like to assign so-called “office domestic work”, such as tidying up meeting rooms or organizing lunch, to female employees, who [...]
16/06/2020 | What’s up Diversity? Part 1/3 – Correct Employee Selection
Studies show that well-managed, diverse teams perform better than homogeneous groups of employees. In addition to this, they are more committed; have a higher collective intelligence; and are better at making decisions and solving problems. But how can you as one single manager create an integrative team without having to simultaneously roll out an expensive diversity or inclusion program? [...]
09/06/2020 | What’s the Best Way to Successfully Self-Organize Your Work?
The advantages of self-organized work are clear. Employees who independently determine how they work not only understand their own tasks but also gain an understanding of the bigger picture throughout the company. Their knowledge horizons and expertise expand, and employees feel validated, both regarding their specialist knowledge and also at a personal level. This can release huge amounts of [...]
02/06/2020 | Leading and Motivating Virtual Teams
The corona crisis has not only contributed to the digital transformation of the working world but has also shown that good team leadership should be a dynamic process that must be continually adapted to meet new requirements. When it comes to virtual team leadership, it is crucial that managers have both conventional management skills as well as the ability [...]
26/05/2020 | Business Etiquette: How to Make the Best of a Coffee Stain
A quick coffee before your meeting, while waiting in the car or on the way to the client from the railroad station and then, disaster! You add a decorative coffee stain to your shirt or blouse. If you’re lucky, you’ll have a spare. All that is required is a quick trip to the restroom to get changed. Most of us [...]
19/05/2020 | A Change of Culture! A Change of Culture?
Everyone’s talking about the need for a change of culture. But what exactly does this mean? (And how can you change a culture without burning all your bridges?) It may initially sound pretty harmless, maybe even a little philosophical. When, however, companies begin discussing a change of culture, this usually means tough strategies for survival. The objective is, quite simply, [...]
12/05/2020 | Discover Hidden Talents
Those who work well professionally do not automatically have the qualifications to sell them well. This experience was also gained by a medium-sized company from central Germany, which had mainly used its own engineers in sales. Global DiVision showed toolmakers how to sell their knowledge and turn it into money: "I'm pleased that my customers today appreciate my somewhat different [...]